FAQ

FREQUENTLY ASKED QUESTIONS

Below are some commonly asked questions we receive from our clients prior to ticket package delivery. If you have a question about the event or about concierge services, please Email us or call +971 4 434 4434

Official Ticket Packages can be purchased by filling out our online form or by contacting an event specialist at +971 4 434 4434. Select events are available to purchase online.

Our tickets come direct from the Event Organizers and not the secondary market.

Easy payment terms* (i.e. split payments in increments) are available for select events. Please check with your Sales Representative or listed prices online on how to avail of our easy payment plans for the event of your choosing.

Yes, all pricing includes applicable taxes and fees.

For online transactions, your shipping and billing address must be the same.

If your billing address is a P.O. Box, your package will need to be picked up on site. Pickup details will be sent via email closer to the event date.

Packages are typically sent within 3 weeks of the event via 2-Day shipping, signature required.

For online purchases: Visa, MasterCard, American Express, and Discover are accepted. Additional charges may apply.

For offline purchases: Check, wire transfer or major credit cards (Visa, MasterCard, American Express, and Discover) are accepted. Additional charges may apply.

Package inclusions vary based on event and package type. Packages typically include tickets to the event, VIP hospitality, meet & greets and other exclusive access.

These will either be posted online as part of the product page offering or please ask your Sales Representative for further details.
Our event specialists are standing by to help you with all of your travel needs. Complete our online form or call +971 4 434 4434 and an event specialist from ZK Sports & Entertainment will help you find the Official Ticket Package that is right for you!

Stolen, destroyed or lost tickets cannot be replaced.

All sales are final. If the event is cancelled for unforeseen circumstances, ZK Sports & Entertainment will work with the event organizer to try to reclaim all or a portion of your purchase. Please check the terms & conditions in your purchase agreement for the specific event cancellation policy.

CALL US TODAY  +971 4 434 4434​  or  EMAIL US